Terms of Service
Last updated: 08/05/2026
These Terms of Service govern the use of the GoWrite platform. By using the service, you fully accept these terms.
1. Description of the Service
GoWrite is a web platform for creative and professional writing that allows you to organize projects, write texts, manage characters and locations, and export manuscripts in various formats.
2. Registration and Account
- An account with email and password is required to use GoWrite
- You are responsible for keeping your credentials confidential
- Creating fake accounts or sharing access with third parties is prohibited
- GoWrite reserves the right to suspend accounts that violate these terms
3. Subscriptions and Payments
3.1 Plans
GoWrite is available with a 30-day free trial, then €29/year. You can cancel at any time. Prices are shown on the pricing page.
3.2 Payment and Renewal
- Payments are securely processed by Stripe
- Subscriptions renew automatically at the end of each period
- You can cancel at any time by writing to service.gowrite@hotmail.com. Cancellation stops automatic renewal; the service remains active until the end of the already-paid period.
3.3 Right of Withdrawal and Refunds
Pursuant to Art. 59(o) of the Consumer Rights Directive (EU 2011/83/EU), the 14-day right of withdrawal does not apply to the supply of digital content not supplied on a tangible medium if performance has begun with the consumer's prior express consent.
Since GoWrite offers a 30-day free trial to fully evaluate the service, by starting the paid subscription (at the end of the trial) the user expressly consents to the immediate performance of the service and acknowledges the loss of the right of withdrawal. Therefore, after the annual fee of €29 has been charged, no refunds will be issued. The user can avoid the charge by cancelling the subscription at any time within the 30-day trial period.
4. User Content
- You retain full intellectual property over all content you create
- GoWrite claims no rights over your texts, projects or uploaded files
- Uploading illegal, offensive or copyright-infringing content is prohibited
5. Acceptable Use
You may not use GoWrite for illegal activities, distributing malware, accessing other users' data, overloading servers or reverse engineering the platform.
6. Service Availability
GoWrite strives for maximum availability but cannot guarantee 100% uptime. We are not liable for losses resulting from service interruptions.
7. Limitation of Liability
GoWrite's maximum liability is limited to the amount paid by the user in the last 12 months.
The user is solely responsible for making periodic backup copies of their own content. GoWrite shall not be liable for the accidental loss of data or content, regardless of the cause.
8. Changes
Material changes will be communicated by email with at least 30 days' notice.
9. Governing Law
These Terms are governed by Italian law.
10. Online Dispute Resolution (ODR)
Pursuant to EU Regulation 524/2013, the European Commission provides an online platform for the resolution of disputes between consumers and traders, accessible at: https://ec.europa.eu/consumers/odr